“We Provide, Professional, Friendly And Flexible Telephone Answering And Reception Services For Small To Medium Size Businesses Across The UK”
Overview Of Our Company:
Your Office & PA offers telephone answering, reception and virtual office PA services to business.
We are not a call centre. We are a professional team of PA’s who specialise in offering flexible, friendly and interactive virtual phone answering services to suit our customers’ needs.
Most of our customers are just like us, owner managed companies who are passionate about providing a high level of care and customer support, and this often starts with answering the phone correctly.
How We Started:
Your Office & PA started its telephone answering service in 2007. At this time the company was owned by a large international marketing company. The virtual phone answering service was introduced to offer call answering and virtual office PA services to the network of marketing consultants across the UK, many of which were already using a telephone answering service but were dissatisfied with the “call centre” impersonal service they received.
Your Office & PA was formed to offer the consultants a professional and friendly service, using PA’s that they could talk to and get to know as part of their team. A bespoke online system was developed that allowed the PA’s to accurately and quickly log all messages and calls for each consultant, enabling them to easily pick up and respond to their messages.
By early 2008 Gordon Finlay, Managing Director, was asked to look at the potential of launching the Your Office & PA system to businesses outside the marketing consultants network. At this point Sarah Basey joined the team as a marketing and operations manager to work with Gordon to launch the business.
By November 2008 Your Office & PA was growing in customer numbers month by month. Gordon and Sarah felt that the company was being held back by its position as a small concern within a large marketing company. In December 2008 a harmonious management buyout took place and Gordon and Sarah took complete ownership of the company.
Directors At Your Office & PA
Sarah Basey, Gordon Finlay(click here for more details)
Our Company Today:
Call 01928 508800 To Speak Directly To Sarah Or Gordon...
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